[New Year★100 Limited] New Year Reset Bundle

14 Days Fast Weight Loss Program FAQs

Why Do I Need an Expert's Prescription?

This set includes a MooMoo Jelly S+, which requires a medical expert's consultation to ensure it is safe and suitable for you. Our product is provided under the careful guidance of licensed Eastern Asian Medicine experts, offering a holistic, personalized approach to support your weight management journey.

Can I take Burning On and MooMoo Jelly together?

We recommend maintaining a gap of 2 to 3 hours between the two, as both products contain stimulants that may interact. For instance, you could start your day at 8 AM with Burning On on an empty stomach, and then take the appetite suppressant around 11 AM, allowing for a smooth transition before your lunch around 12 or 1 PM.

My skin feels tingly and red after taking Burning On.

This reaction occurs when constricted blood vessels dilate, causing your face, ears, neck, and other areas to turn red and feel a tingling sensation. This is a natural symptom indicating that the product is working effectively. If you avoid scratching, the redness and tingling should completely disappear within about 30 minutes.

Not Seeing Any Results?

While the majority of our customers achieve satisfying results, individual outcomes can vary based on health conditions and lifestyle. You may benefit from a more tailored weight loss routine. To get personalized support, consider consulting with our physician or reaching out to our dedicated customer service team. We're here to help you succeed!

Directions and Cautions for Each Product

For more details on each product, please click the product name to visit the product page.
MooMoo Jelly Burning On Daily Plant Protein Laxative

Will this product affect workplace drug testing or show up on a drug screen?

In rare cases, preliminary drug screening tests (immunoassays) may show a false-positive result when using products that contain Ephedra sinica (Ma Huang), which naturally includes ephedrine alkaloids. This does not mean the product contains illegal drugs or that the user has taken narcotics.

Our product is:
- Legally manufactured and fully ingredient-disclosed
- Provided under supervision of a licensed U.S. Oriental Medicine / Acupuncture practitioner
- Not an illegal or controlled substance under U.S. federal law

If needed, results can be reviewed by a Medical Review Officer (MRO) with confirmatory testing (e.g., GC/MS) to clearly verify accuracy.
📎 Need official documentation?
We can provide an official verification letter for HR / MRO review.
Please contact [Vyneherb Customer Support] and our team will assist you.

Returns & Exchanges Policy

Shipping Fee

• Shipping Fee: $7 for orders below $150
  Free shipping: Orders over $150
  Following the receipt of the prescription completion email, your order will be dispatched within 2-3 business days. We are committed to ensuring a prompt and efficient process for you.

Estimated delivery time in different regions of the United States:

• West: 3-5 business days
• Central: 5-7 business days
• East: 7-10 business days

We understand the excitement of receiving your order. If you're eager to know when it will arrive, our website offers a convenient tracking feature in the "Order History" section, allowing you to monitor your package's progress.

Please note that these are general estimates, and actual delivery times may vary based on factors such as location, shipping carrier, and any unforeseen circumstances.

Your satisfaction is our top priority, and we want to ensure you have a seamless shopping experience. If you have any further questions or concerns about your shipment, please don't hesitate to reach out to our dedicated customer support team.